Hotel Zico, BW Signature Collection, Mountain View

The hotel has its highs and lows. The rooms are clean, comfortable, and come with the necessary amenities for frequent travelers, but the communal balcony might not offer much privacy. The service is a mixed bag with instances of accommodating staff but also some declines in courtesy. The location is convenient with plenty of natural light, yet some might find it lacking in safety. The dining experience offers good options without breaking the bank. Overall, it's a decent choice with a fair price compared to other properties in the area.

My stay at the hotel was a mixed experience. The rooms, although near the freeway and slightly noisy at night, were surprisingly spacious and comfortable, with a unique feature of having a tablet for check-out and ordering extra amenities. The service provided by Esperanzo and Aracei was polite and efficient, despite a small hiccup in courtesy. The location, although close to the reception and a bit noisy due to nearby streets, offered a garden paradise feel, and the proximity to a conference was convenient. The dining experience surpassed my expectations with various food options and a quick order bar service. The hotel facilities were adequate, but there is room for improvement in terms of variety. Overall, a decent stay with some highlights and small drawbacks.

I had a pleasant stay at the hotel. The rooms were clean, neat, and surprisingly spacious, offering a comfortable atmosphere. The front desk staff provided great service, and the location was ideal for exploring Palo Alto, Stanford University, and San Jose. The dining experience exceeded my expectations with delicious omelets prepared by the lovely kitchen staff. However, I encountered an issue with the shower in my room, which led to a room change.